The place for our customers, experts, and partners to connect for product discussions, user experience feedback, regulatory updates, and brainstorm ideas.
The community is currently designated exclusively for German clients, as it is replacing the former customer forum.
← Go to OWIN Customer Community
Last updated: November 2024
PLEASE READ THIS TERMS AND CONDITIONS CAREFULLY BEFORE USING THE COMMUNITY
The use of this Community and any service contained within constitutes acceptance by the User of these Terms & Conditions (hereinafter, the “T&C”).
These T&C , along with the “Privacy Policy” (jointly referred to the “Applicable Policies”) regulate the terms and conditions of use of Objectway Group OWIN Community web platform (meaning Objectway S.p.A. and its affiliated entities, hereinafter collectively referred to as “Objectway”), web platform through which the Community (hereinafter, “the Community”) is accessible. Please note that the T&C are then part of, and shall be considered along with, the Terms of Use of the Website. In the event of discrepancies between the provisions set by the Terms of Use and those set by these T&C, the provisions from these T&C shall govern and prevail.
Community features are only available to users who have previously registered to the Community and who have not been temporarily or permanently banned from using the services (hereinafter “User” or “Users”). A User shall be able to register and become so in case some specific requirements, as intended by Objectway at its sole discretion, are met, according to specific criteria such us certain email accounts and not others, Objectway employees, Objectway customers employees, etc.. Such criteria may be subject to adjustment at Objectway sole discretion from time to time.
In addition, there would be, among Users, some privileged ones, who are allowed to access certain privileged spaces of the Community which remain not accessible to the non-privileged Users (the “Privileged User(s)”). The Privileged User(s) are identified by Objectway at its sole discretion according to specific criteria.
Potential regulations and/or special conditions can be published on the Website and/or on the Community by Objectway as necessary (regulations and special conditions are hereinafter referred to as “Regulations”, both when considered individually and/or collectively). The Regulations are an integral and substantial part of the T&C. In the event of discrepancies between the provisions set forth by the Regulations and those set by these T&C, the provisions from the Regulations shall govern and prevail.
Users are advised to print or save a local copy of the T&C and the Regulations for future reference.
User must be a minimum age of 18 to register on and use the Community. By registering and using the Community User warrants to be 18 or older and understand relevant obligations arising under these T&C. Once registered and activated as User, User is able to access the Community.
To complete the registration, the User must read each of the Applicable Policies available in the footer menu at:
https://community.objectway.com
As part of the registration process each User needs to create an account, e.g. insert personal details in the relevant registration form, along with a username and a password to be chosen. The personal details entered by the User in the Website registration form must be true and complete. It is User responsibility to ensure that the information provided is accurate, not misleading and relating to him/her. User cannot create an account or username & password using the names and information of another person or using words that are the trademarks or the property of another party (including ours), or vulgar, obscene or in any other way inappropriate. Objectway reserves the right with or without notice to suspend or terminate any account in breach.
If for any reason User suspects that username & password has been disclosed to or obtained by another party, User shall contact us immediately.
Please note that Objectway never contacts Users requesting them to confirm their username & password or other details.
The username and the password entered upon registration are personal and should not be disclosed under any circumstance. The User is responsible for keeping this information strictly private. The User must, therefore, respect the confidentiality of these data to prevent unauthorised third parties from using the Website and the Community. The User is directly responsible for any use of the above-mentioned data by authorized or unauthorized third parties which occurs as a result of the violation of the normal diligence required for their safe-keeping. Notwithstanding that which is stated above, in the event of any unauthorised third-party use of the username and/or password, the User to which they pertain must inform Objectway immediately, by sending an email to community-support@objectway.com.
Users can request the cancellation of their registration at any time by sending an email to community-support@objectway.com.
Objectway processes information about Users in accordance with Privacy Policy.
Please note that with each post, User’s IP address is recorded, so that in the event Objectway has to ban an user from the Community the relevant ISP contacted. This will only happen in the event of a major violation of these T&C.
Subject to the so-called “point & click” acceptance of the T&C and any of the Applicable Policies which may be applicable, Objectway offers registered Users the possibility to use some features available on the Community itself such as comment and idea-sharing spaces, upload initiatives, polls and the “Support” (hereinafter, individually and collectively referred to as “Community Services”). These features and services allow Users, among other things, to freely insert, save, publish, spread and communicate, on the relevant virtual spaces that Objectway provides Users to enable interaction on the Website, their contributions in the form of text, images, photos, videos, diagrams, audio recordings, data and any other general content of which the User is the author or the holder of the rights, or the entity who has the rights of their full disposal (hereinafter “User Content”).
The Community is at the User’s disposal solely for direct, personal, private/individual and professional use. Furthermore, the purpose of such use must be non-profit and/or not directly or indirectly commercial. The use must also fully comply with the Applicable Policies.
By accepting the T&C, the User authorises Objectway to publish User Content as and when a uploads any User Content is published on the Website and/or the relevant section of the Community.
In addition, the User gives Objectway a non-exclusive, unlimited and transferable licence to reproduce, publish, process, carry out, represent, transmit, transfer to other formats (so-called “format shifting”), communicate and make available to the public, process and/or edit, re-edit, translate, distribute, rent and/or lend and, in general, use User Content in any way, way or form with reference to the profile of the personality (name and image), examples of which may include, although are not limited to, any related copyrights and intellectual property. The User acknowledges and agrees that when exercising the licensing rights, Objectway is entitled to, but in no way obligated to, mention the name of the User who owns the User Content. The latter will simply have the right to claim the authorship of his or her work within the limits established by current copyright legislation. This possibility shall not force Objectway or its assignees to mention the User concerned nor does it necessitate any responsibility, expenses or duties from Objectway. By accepting these conditions, the User acknowledges and agrees that no other compensation will be given for the licence foreseen by this paragraph.
Users acknowledge Objectway’s current and future ownership of all intellectual property rights related to the contributions published on the Website such as text, images, photos, videos, diagrams, audio recordings, data and content of which Objectway is the author or the holder of the rights, or the entity who has the rights of their full disposal (hereinafter “Objectway Content”). The unauthorised use, copying, reproduction, editing, republication, updating, downloading, mailing, transmission, distribution and/or duplication or any other unlawful use of the Objectway Content is, therefore, forbidden.
Equally, Users acknowledge Objectway’s ownership of all intellectual property rights related to products and/or services which could be potentially developed by the latter based on User Content published on the Website.
The User states and guarantees Objectway and its assignees that the User Content that he or she publishes on the Website is original and that he or she is the holder of the related copyright, personality and any other related rights. He or she also guarantees that the content is not obscene, violent, slanderous, blasphemous, horrifying, disturbing for minors and that it does not in any way infringe the rights of third parties (including, but not limited to, moral rights, image rights, honour, decorum, reputation, confidentiality, copyrights, rights to privacy and data protection, publication rights and others) or legal provisions. The User also states that he or she has obtained all the necessary permission and releases from all eligible subjects and/or the responsibility to provide those permits as far as the User Content and its use by Objectway. He or she declares that neither the User Content nor its use constitute the infringement of third parties’ personal or proprietary rights and/or legal provisions, taking into consideration also possible authorisations or permits granted by public authorities, self-regulation entities or similar.
If the User is not the sole owner of the User Content copyrights, he or she must acquire all the documents certifying that eligible parties have provided the User with all the necessary authorizations and provide Objectway with these documents upon its request. With regards to the publication of photos or videos of minors, the User declares that he or she is the owner or that he or she has already acquired the necessary written authorization (which the aforementioned User is obligated to provide Objectway with upon request) from the parent or guardian.
If Objectway or its assignees become the object of legal or disruptive actions, reprimands or claims by third parties regarding the management or use of the Community by a User and/or regarding User Content, the same User explicitly agrees to indemnify and hold Objectway and its assignees harmless from and against any liability, loss, damages, cost, legal or professional cost and any other costs which may arise or be suffered as a consequence of the use of the web space made available, without prejudice to the compensation for damages.
Objectway does not check nor monitor User Content published on the Website, nor are they obligated to approve the content prior to publication, and, therefore, cannot be held liable for User Content, nor for potential mistakes and/or omissions in it or for potential direct and/or indirect damages caused by its publication on the Website by Users and/or third parties. Having said that, if Objectway becomes aware of the presence of User Content which breaches, even if the breach is simply suspected, these Conditions of Use and/or if User Content on the Website is believed to be illegal or inappropriate, at the sole discretion of Objectway, the relevant User Content, the Community and/or the User registration shall be suspended and/or deleted, completely or partially, or the User may even be banned indefinitely from using the Community.
In the event that Objectway is notified by third parties that one or more items of the User Content allegedly infringe individual rights (including, but not limited to, copyrights, trademark rights and/or personality rights), Objectway reserves the right to immediately suspend and/or delete the User Content and/or Community features and/or User registration in question. Alternatively, Objectway may, at their own sole discretion, send the User concerned an information email about the third-party notification and requesting the removal of the relevant User Content of their accord within 3 (three) days from the sending of the notification or that he or she provides appropriate evidence of the legitimacy of his or her use of the User Content and relevant rights. If the User fails to do so within that period, Objectway shall immediately suspend and/or delete the User Content and/or Community and/or User registration, and possibly ban the User indefinitely from using the Community.
When using the Community, the User agrees to respect general principles of good behaviour, commonly known as “Netiquette Rules” and to respect the following general rules of conduct:
a) Avoid posting identical messages in more than one comment (so-called “cross posting”);
b) Do not fuel “opinion wars” or arguments: if there are personal debates, it is better for those concerned to resolve them privately;
c) Give comments titles which are pertinent to the topic in question;
d) When replying to the message of another User, simply quote the part which is strictly necessary for the reply to be comprehensible;
In addition, the User expressly acknowledges that any conduct as below can cause the automatic termination of the Conditions by Objectway as well as the consequent removal of the User Content published on the Website and possibly also of the User registration:
The above list is not intended to be exhaustive. Objectway reserves the right to remove with or without notice Content and suspend or terminate (with or without notice) the account of any User who in our sole judgement is in breach of the rules or the spirit of the rules.
The User acknowledges and agrees that the use of the Community is entirely at his or her own risk and exclusive responsibility.
The User acknowledges and agrees that the Community is provided “as it is” and “as available” and that it could be temporarily inaccessible or contain flaws or be subject to delays.
Objectway shall not be held liable for any loss or damage caused by or in any way linked to the Users’ use of the Community, including – but in no way limited to – damages for loss of business, loss of profits, business interruption, loss of commercial information and/or any other type of pecuniary loss, except in cases of Objectway wilful misconduct or gross negligence.
The use of the Community is based on freedom of expression, trust, mutual respect, respect for any applicable laws and regulations and each of the Applicable Policies.
In the event a User detects any User Content which is deemed to be illegal, inappropriate, offensive or vulgar, Objectway shall be promptly notified, using the Reporting feature embedded in the Community platform, or sending an email to the following email address: community-support@objectway.com.
Such notifications must be verifiable and must come from an identifiable subject. In the absence of those requirements, Objectway will not be able to remove the notified content from the Website.
The User is asked to use notifications responsibly. The User will be held responsible for notifications that she or he makes that turn out to be unfounded and/or illegitimate.
Objectway reserves the right to modify T&C at any time and to communicate such changes to Users through a general notice on the Website or through a link to that notice. After the changes have come into force, the use of the Community entails the User’s complete acceptance of the changes. Any User that disagrees with the new terms and conditions of the T&C is asked not to use the Community or to delete the account.
Objectway also reserves the right to send an email to Users to communicate possible technical variations, updates or news concerning the Community.
Unless a previous agreement states otherwise, any message to Objectway must be sent to the following email address: community-support@objectway.com
The invalidity or inefficacy of any provision of the Conditions of Use shall never imply the invalidity or inefficacy of other provisions.
These Terms and Conditions shall be governed by the laws of Italy. Any disputes relating to these Terms and Conditions shall be subject to the jurisdiction of the courts of Italy. If any part or provision of these Terms and Conditions is found by a court or other authority to be invalid and/or unenforceable under applicable law, such part or provision will be modified, deleted and/or enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions. The other provisions will not be affected.
The content, which is disclosed and/or published on the Community and on the Website available at https://community.objectway.com, which Objectway S.p.A. is the author, and in any case the relevant rights holder (hereinafter, Objectway Content), cannot be used in breach of copyright applicable provisions of law and any of the Applicable Policies. It is, therefore, forbidden to copy, reproduce, edit, update, mail, transmit or duplicate such Objectway Content in any way, shape or form. In addition, unless explicitly authorized by the author, the publication and the redistribution of the abovementioned Content is forbidden.
on the processing of personal data of users of the “OWIN Customer Community”
Pursuant to article 13 of regulation (EU) 2016/679 (“GDPR”)
last update:16 semptember 2024
Objectway GmbH
Im Klosterbauhof 3 85560 – Ebersberg (Germany)
VAT-ID: DE 154 518 177
E-mail address privacy@objectway.com
The Data Protection Officer can be reached at datenschutz@objectway.com
The creation of an account on the Objectway website in order to participate in the “Objectway Community” discussion forum involves the acquisition of the user’s personal data.
In particular, when filling in the registration form in the “Objectway Community” section, only common personal data such as first name, last name, e-mail address, username, password, company and company function will be requested.
Allowing the user access to and participation in the discussion forum
Performance of the contract to which the data subject is party
1 month after request for cancellation
After the retention period has expired, the Data will be destroyed or anonymised, subject to technical deletion and backup procedures.
The provision of data for participation in the forum is mandatory; failure to provide the requested personal data will not allow the creation of an account and, consequently, will result in the inability to access the forum.
You may, at any time, decide to unsubscribe from the “Objectway Community” forum by requesting to delete your account at datenschutz@objectway.com.
The deletion of the account will not result in the deletion of the user’s published contributions within the forum.
The data may be processed by external parties acting as autonomous data controllers such as, for example, authorities and supervisory and control bodies.
The data may also be processed, on behalf of the Company, by external parties designated as Data Processors (pursuant to Article 28 of the GDPR), to whom appropriate operational instructions are given (such as, for example, companies that perform cloud services).
The data may be processed by the employees and/or collaborators of the Controller and/or Processors assigned to the pursuit of the aforementioned purposes, who have been expressly authorised to process them and who have received appropriate operating instructions.
Data are not transferred to countries outside the European Union.
By contacting the Company’s Data Protection Officer by e-mail at datenschutz@objectway.com, data subjects may request from the data controller access to the data concerning them, their deletion, the rectification of inaccurate data, the integration of incomplete data, the restriction of processing in the cases provided for by Article 18 GDPR, as well as the objection to processing, for reasons related to their particular situation, in cases of legitimate interest of the data controller.
In addition, where the processing is based on consent or on contract and is carried out by automated means, data subjects have the right to receive the data in a structured, commonly used and machine-readable format and, if technically feasible, to transmit them to another data controller without hindrance.
Data subjects have the right to revoke their consent at any time. Withdrawal of consent shall not affect the lawfulness of the processing carried out until such withdrawal.
Data subjects have the right to lodge a complaint with the competent supervisory authority in the Member State where they habitually reside or work or in the State where the alleged infringement occurred.
Information on the processing of personal data of website users
Pursuant to article 13 of regulation (EU) 2016/679 (“GDPR”)
last update:16 semptember 2024
Objectway S.p.A. (hereinafter, “Company” or “Objectway”) Via Giovanni da Procida, 24 – 20149 Milan (Italy) E-mail address privacy@objectway.com
The Data Protection Officer can be reached at dpo@objectway.com.
Cookies are data created by a server that are stored in text files on the computer’s hard disk or on any device used by the user to access the Internet (smartphone, tablet) and make it possible to collect information on the user’s navigation on the website. Cookies can be stored permanently on your computer and have a variable duration (persistent cookies), but they can also disappear when you close your browser or have a limited duration (session cookies). Cookies may be set by the website you are visiting (first-party cookies) or they may be set by other websites (third-party cookies).
the use of so-called session cookies (which are not persistently stored on the user’s computer and disappear when the browser is closed) is strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server) necessary to enable the safe and efficient exploration of the site and its applications. The so-called session cookies used in the site avoid the use of other IT techniques potentially prejudicial to the confidentiality of users’ browsing and do not allow the acquisition of personal data identifying the user. They do not require your consent.
persistent cookies remain on the device even after leaving the website, until the user deletes them or until their expiry date is reached. The site creates this type of cookie and stores them on the device so that they can be read when the user visits the site again. This allows, for example, the preferences set (e.g., storage of registered users) to be found on subsequent visits to the site. They do not require your consent.
cookies installed to collect aggregate information of a mainly statistical nature (how long you stay on a web page, number of visitors to the site, etc.).
No analytics features are used on the community website, so no related cookies are set.
these are similar to technical cookies in that they are installed directly by the site you are visiting to improve its usability. They do not require your consent.
analytical cookies created and installed by third parties to analyse users’ browsing in order to produce statistics on visits or to improve the content offer, show similar products and place targeted advertising on web pages, if necessary. The system used is Matomo: the latter is a web analytics service that uses cookies to enable the website to analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address, which is masked) is stored in Objectway’s data centres and will not be passed on to third parties. Since the IP address is not in plain text, the use of such cookies does not require your consent. You may refuse the use of cookies by selecting the appropriate setting on your browser, but this may prevent you from using the full functionality of the website.
cookies used to track the user’s online browsing and create profiles of their tastes, habits, choices, etc. With these cookies, advertising messages can be sent to the user’s terminal in line with the preferences already expressed by the user when browsing online.
No profiling features are used on the community website, so no related cookies are set.
used and installed by Objectway to collect information on the user’s browsing habits in order to propose advertising messages as relevant as possible to their interests. This means they are also used to limit the number of times the user views a given advertisement: for Objectway this means communicating more effectively, for the user it means receiving advertising that is less invasive and closer to his or her preferences. While browsing the site, promotional cookies allow confirmation that the user is viewing advertisements, showing him/her promotional content that may be of interest to him/her based on what he/she has previously visited. These cookies also allow, while you are browsing other sites, promotional content that you have recently viewed on the site to be shown to you. The Objectway website uses promotional cookies on an anonymous basis only: advertising is targeted but it is not possible to identify who the user is. The promotional cookies used are permanent, although they remain on the user’s device for a limited time. They require your consent.
used and installed by third parties to track the user’s web browsing and create profiles on their tastes, habits, choices, etc. These cookies are managed by third-party companies (Google). On the site it is also possible to find social buttons/widgets, i.e., those particular ‘buttons’ depicting the icons of social networks (e.g. Facebook and Twitter). These ‘buttons’ allow users who are browsing the site, to reach and interact with a ‘click’ directly with social networks. By clicking on the social buttons/widgets, the social network acquires data on the user’s visit to the site and simultaneously releases its own profiling cookies.
Only technical cookies are used on the community website, so no cookie consent banner is required. Anyway, you can set cookies preferences in you browser.
When you first access any page of the site, a banner will appear on your screen allowing you to manage your consent to the installation of cookies. In particular: – via the ‘Accept’ button the user can accept all cookies, – by clicking on the ‘Deny’ button, the user rejects the installation of cookies (except for technical cookies); – the ‘View preferences’ button links to a dashboard providing brief information on cookies and through which the user can individually select which types of cookies to install.
Consent to the use of cookies is recorded with a technical cookie. You can change your preferences at any time by clicking on the ‘Manage Consent’ button in the banner at the bottom of each page of the site.
Most Internet browsers are initially set to accept cookies automatically. This means that the user has the possibility, at any time, to set his browser to accept all cookies, only some, or to reject them, disabling their use by the sites. In addition, the user can normally set his browser preferences in such a way as to be notified each time a cookie is stored on his computer. Finally, at the end of each browsing session, the user can delete the cookies collected from the hard disk of his device. If you wish to delete the cookies installed in the cookies folder of the browser you are using, please remember that each browser has different procedures for managing the settings. By clicking on the links below, the user can obtain specific instructions for some of the main browsers:
If you would like to learn more about behavioural advertising and online privacy, please visit http://www.youronlinechoices.com.
Browsing data are processed by the Data Controller at the same time as navigation by installing technical and first-party analytical cookies: these data are necessary to ensure correct navigation within the site. It is optional to give consent to the installation of third-party analytical cookies and profiling cookies. Your personal data will only be processed through the installation of such cookies with your express consent in the manner set out above.
The data may be processed by external parties acting as autonomous data controllers such as, for example, authorities and supervisory and control bodies. The data may also be processed, on behalf of the Company, by external parties designated as Data Processors (pursuant to Article 28 of the GDPR), to whom appropriate operational instructions are given (such as, for example, parties providing services for the management of the information system and telecommunications networks).
The data may be processed by employees and/or collaborators of the Data Controller and/or Managers assigned to the pursuit of the aforementioned purposes, who have been expressly authorised to process them and who have received appropriate operating instructions.
Data may be processed by data processors who are also based in countries outside the European Union (in particular, the USA), whose level of data protection has been deemed adequate by the European Commission pursuant to Article 45 of the GDPR. The transfer of your personal data may also take place following the signing of the Standard Contractual Clauses provided for in Article 46(2)(c) of the GDPR.
By contacting the Company’s Data Protection Officer by e-mail at dpo@objectway.com, data subjects may request from the data controller access to the data concerning them, their deletion, the rectification of inaccurate data, the integration of incomplete data, the restriction of processing in the cases provided for by Article 18 GDPR, as well as the objection to processing, for reasons related to their particular situation, in cases of legitimate interest of the data controller. In addition, where the processing is based on consent or on contract and is carried out by automated means, data subjects have the right to receive the data in a structured, commonly used and machine-readable format and, if technically feasible, to transmit them to another data controller without hindrance. Data subjects have the right to revoke their consent at any time. Withdrawal of consent shall not affect the lawfulness of the processing carried out until such withdrawal. Data subjects have the right to lodge a complaint with the competent supervisory authority in the Member State where they habitually reside or work or in the State where the alleged infringement occurred.